How do I return an item?

If you are unsatisfied with your purchase, we gladly accept unworn returns within 365 days of original purchase*. For defective merchandise that has been worn and is within 365 days of original purchase date, please contact Customer Service for authorization to return. *Closeout or sale items may not be returned or exchanged



Refund Amount

Final Sale or Closeout items

Return Details

SoftScience  Shoes

Attn: SoftScience Shoes Return Processing
100 North Market Place Drive, #100
Centerville, Utah 84014

Your name and billing address

The name, address and ZIP code of the person who placed the order, if it was a gift.

The original purchase price and approximate date of the purchase.

The item number of the merchandise


If you have questions please contact us at